Sink or Swim

I guess tonight work was holding a "phone-a-thon", which we didn't have to worry about because we're still in training. Yes, that was until we were handed a list of phone numbers and told we'd be dialing out.

...I used to work in a call center selling Cortislim, this "fat-burner" that the manufacturers were later sued over for misrepresentation and fraud. The job was cake. ...But the difference between that job, and this one, is that now I'm making the calls. At least when I was hawking Cortislim, I had all the suckers calling me.

I didn't realize how difficult it would really be until they handed me a script. ...I sat and stared at the dial pad for 10 minutes before making any actual progress.

It's "sink or swim" as they say. But I'd say the first few calls were more of a "flailing".